Privacy Policy

Effective Date: March 25, 2026

1. Data Controller

Moggle Co., Ltd. (주)모글, a company registered in the Republic of Korea (Business Registration: 551-81-03353), is the data controller for personal information collected through MOABOT (moabot.kr).

2. Information We Collect

We collect the following information:

  • Account Information: Email address, password (encrypted), TradingView username
  • Payment Information: USDT payment order and provider status data. We do not store credit card numbers.
  • Usage Data: Subscription status, service access logs, webhook relay logs
  • Exchange API Keys: Encrypted and stored for webhook relay functionality. We cannot withdraw or transfer funds using these keys.
  • Webhook Integration: Exchange API keys (encrypted with AES-256), webhook receive logs, strategy configuration data. API keys are immediately destroyed upon account deletion.
  • Transaction Data: Order details and execution result logs relayed through MOAHook. Processed for service stability and dispute resolution purposes, retained for 1 year after service termination, then destroyed.

3. How We Use Your Information

  • To provide and maintain the software service
  • To process subscription payments
  • To grant TradingView indicator access
  • To relay user-configured webhooks to exchange APIs
  • To send service-related notifications (verification codes, subscription updates)
  • To respond to customer support inquiries

4. Data Sharing and Processing Delegation

We do not sell personal information. We share data only with:

  • NOWPayments: For USDT payment processing
  • TradingView: Username only, for indicator access management
  • Exchange APIs: Only the data required to relay user-configured alerts
  • Cloud Infrastructure: (To be confirmed)

All data processing delegation contracts clearly stipulate compliance with privacy regulations, confidentiality obligations, prohibition of re-delegation to third parties, and liability in case of incidents.

5. Data Retention

Account data is retained for the duration of your subscription plus 30 days after deletion request. Payment records are retained for 5 years as required by Korean tax law. Webhook relay logs are retained for 90 days for debugging purposes.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Withdraw consent for data processing

To exercise these rights, contact support@moabot.kr.

7. Security

We use industry-standard encryption for data transmission (TLS) and storage. Passwords are hashed. Exchange API keys are encrypted at rest. Access to personal data is restricted to authorized personnel only.

8. Cookies

We use essential cookies for session management and authentication. We do not use third-party advertising cookies.

Contact

Privacy Officer: Moggle Co., Ltd.
Email: support@moabot.kr
Address: 2F 2-18-2, Yongsan Prugio Summit, 69 Hangang-daero, Yongsan-gu, Seoul, Republic of Korea

Support